Our telephone teller, Sourceline, provides access to your accounts even when we're closed. Whether you have a cellphone or landline, banking by phone is easy!
For easy access to your accounts via telephone, we offer convenient telephone banking through Sourceline. Simply call: 513.243.3333 or 800.589.2875 and follow the prompts to access your accounts (for first-time use, see below for instructions).
Access your accounts and perform routine banking transactions with Sourceline, including:
| Main Menu | Press 1 for Account Information Press 2 for Check Verification Press 3 for Deposit and Loan Rates |
|---|---|
| Account Information Menu | Press 1 for Checking Information Press 2 for Savings Information Press 3 for Loan Information Press 4 for Change Your PIN Press 5 to Receive a Check in Mail |
| Checking Information Menu | Press 1 for Current Balance and Last Deposit Press 2 for Review Transactions Press 3 for Transfer Funds Press 4 for Make a Payment |
| Savings Information Menu | Press 1 for Current Balance and Last Deposit Press 2 for Review Transactions Press 3 for Transfer Funds Press 4 for Make a Payment Press 5 for Interest Information |
| Loan Information Menu | Press 1 for Current Balance and Loan Payment Information Press 2 for Review Transactions Press 3 for Loan Payoff Information Press 4 for Interest Information Press 5 for Transfer Funds Press 6 for Make a Payment |
| At any time in during the menu, press 0 to speak to a GECU team member during business hours or press # to repeat the menu. | |
When you call in for the first time, you’ll need your member number and the last 4 digits of your Social Security Number to activate your account.
To get started call: 513.243.3333 or 800.589.2875 and select any option from the main menu. When prompted, enter your member number, then the last 4 digits of your Social Security number. You will then be asked to establish a new PIN for future use. Enter a new 4-digit PIN and press #. Once your new PIN is confirmed, you’ll be directed to the Account Information Menu.
If at any point you need to reset your PIN, select option 1, then press 4 and follow the prompts.
General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.
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We’re upholding our mission of Improving the Quality of Financial Lives with our new and improved website. Take a tour to see what’s new and find resources and materials to support your financial well-being.
Select the “Login” button to access Online Banking and set up transfers, make payments, open new accounts and loans, and use our popular money management tools.
Find what you need with an easy-to-use menu providing unique experiences for personal banking, business banking, learning, getting support from GECU, and accessing important and popular information.
With blog articles, financial calculators, product comparison charts, and more – you’ll have all the resources you need to reach your goals.
Get guidance and explore products, services, and resources based on your needs and personal financial journey and goals.
We’re not your average financial institution. From empowering our team members and supporting the communities we serve to being owned and run by our members with proven stability, our new website emphasizes what makes banking with us better.
Check out all the new features and functionality to support the quality of your unique financial life on our new and improved site.